PAIA Manual
AMATHUBA AI (PTY) LTD
PAIA MANUAL
Prepared in accordance with Section 51 of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000)
- Introduction
This PAIA Manual provides an outline of the types of records held by Amathuba AI (Pty) Ltd (“the Company”) and explains how individuals may request access to such records in accordance with the Promotion of Access to Information Act (PAIA).
The manual also reflects the Company’s commitment to transparency, lawful information handling, and compliance with the Protection of Personal Information Act (POPIA).
- Company Information
Company Name: Amathuba AI (Pty) Ltd
Physical Address: Atrium on 5th, 9th Floor, 5th Street Sandton, Johannesburg, South Africa
Postal Address: Atrium on 5th, 9th Floor, 5th Street Sandton, Johannesburg, South Africa
Telephone: +2710 140 3870
Email: info@amathuba-ai.com
Website: https://www.amathuba-ai.com/
Information Officer: Mark Stevenson
Email (Information Officer): mark@amathuba-ai.com
- Guide on How to Use PAIA
A guide to assist individuals in understanding PAIA and exercising their rights is available from the South African Human Rights Commission (SAHRC).
SAHRC Contact Details:
Website: www.sahrc.org.za
Email: PAIA@sahrc.org.za
Telephone: +27 (0)11 877 3600
- Categories of Records Held byAmathubaAI
4.1 Records Automatically Available (No Request Required)
- Company profile
- Marketing materials
- Website content
- Public statements and publications
4.2 Records Available Upon Request (PAIA Request Required)
4.2.1 Company Records
- Memorandum of Incorporation
- Company registration documents
- Shareholder information
- Minutes of meetings
4.2.2 Financial Records
- Annual financial statements
- Tax records
- Invoices and billing information
- Banking details (restricted)
4.2.3 Human Resources Records
- Employee contracts
- Payroll information
- Training records
- Disciplinary records
4.2.4 Client & Supplier Records
- Contracts and agreements
- Project documentation
- Communication records
- Service level agreements
4.2.5 IT & Data Records
- System logs
- Security protocols
- Software documentation
- Data processing records
- Records Required by Law
Amathuba AI retains records required by legislation including, but not limited to:
- Companies Act
- Income Tax Act
- VAT Act
- Basic Conditions of Employment Act
- Labour Relations Act
- POPIA
- Occupational Health & Safety Act
- POPIA Compliance Statement
Amathuba AI processes personal information in accordance with the Protection of Personal Information Act (POPIA).
We ensure:
- Lawful and transparent processing
- Purposespecific data collection
- Secure storage and protection of personal information
- Limited retention periods
- Respect for data subject rights
Data subjects may request:
- Access to their personal information
- Correction or deletion of personal information
- Information on how their data is processed
- Purpose of Processing Personal Information
We process personal information for:
- Service delivery
- Client communication
- Billing and financial management
- Employee administration
- Security and fraud prevention
- Legal compliance
- How to Request Access to Records
8.1 Submission of Request
Requests must be submitted using Form C (as prescribed by PAIA) and addressed to the Information Officer.
Email: [Insert Email]
Subject Line: PAIA Request – [Your Name]
8.2 Requirements for a Valid Request
- Completed Form C
- Sufficient detail to identify the record
- Proof of identity
- Payment of the prescribed request fee (if applicable)
- Fees Payable
Fees are determined by the PAIA Fee Regulations and may include:
- Request fee
- Reproduction fee
- Search and preparation fee
A fee estimate will be provided before processing begins.
- Grounds for Refusal of Access
Access may be refused if the record contains:
- Personal information of a third party
- Confidential commercial information
- Legally privileged information
- Information that may endanger life or security
- Information prohibited by law
- Availability of the Manual
This PAIA Manual is available:
- On the Company’s website
- In printed form upon request
- At the Company’s registered office
- Contact Information
For all PAIArelated queries, please contact:
Information Officer
Amathuba AI (Pty) Ltd
Email: info@amathuba-ai.com
Phone: +2710 140 3870